Apigee Release Schedule

Apigee Edge: Tue-Thu 12am to 4am in Singapore, Central European, and US Eastern time zones (learn more)

Read the release notes to learn what is new.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 14:30 PST
Scheduled - On Friday November 17 2017, Apigee released new versions of Apigee Edge for Private Cloud. These versions include bug fixes, see Apigee Edge Release Notes:

4.17.01.06 Edge for Private Cloud release notes:
https://docs.apigee.com/release-notes/content/4170106-edge-private-cloud-release-notes

4.17.05.02 Edge for Private Cloud release notes
https://docs.apigee.com/release-notes/content/4170502-edge-private-cloud-release-notes

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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:00 PST
Scheduled - In order to reduce the risk of any service disruption during end-of-year peak traffic time, Apigee has instituted a holiday change moratorium.

Our holiday change moratorium will be from Nov 16, 2017 to Jan 12, 2018. During this period, we will only make emergency changes to the system. In the event we need to make any such change, due to security or other concerns, we will notify you prior to making them.
API Services   ? Operational
Management Services UI   ? Operational
Management Services API   ? Operational
API BaaS   ? Operational
Analytics Services   ? Operational
Developer Services   ? Operational
Apigee Edge (Developer Edition)   ? Operational
API Exchange   Operational
Insights Operational
Insights API   Operational
Insights UI   Operational
Apigee Login and Single Sign-On   Operational
Apigee Sense   Operational
Edge Private Cloud ? Operational
Edge Private Cloud - API Platform   Operational
Edge Private Cloud - Developer Portal   Operational
Edge Private Cloud - API BaaS   Operational
Edge Private Cloud - Developer Services   ? Operational
API Console   Operational
Developer Portal Operational
Integrated   Operational
Drupal-based (alternative)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2017

No incidents reported today.

Nov 17, 2017
At around 11:35am PT, we had an incident with our primary internal DNS server in the US-East region. The system failed over to the secondary DNS server successfully to restore service which continues to look stable. For a period of 60-90 seconds, some customers may have experienced a brief increase in errors related to their API runtime traffic processing. The scope of impact is dependent on the target DNS TTL duration configuration -- higher TTL carries lower risk of impact. No other services were impacted as a result of this incident. We apologize for the inconvenience, and will take the necessary actions to remediate the root cause.
Nov 17, 13:28 PST
Nov 15, 2017
Resolved - System is operational and analysis is processing latest data.
Nov 15, 16:57 PST
Monitoring - System is operational and analysis is catching up.
Nov 15, 12:36 PST
Identified - The issue has been identified. Product engineering is working on mitigation and resolution.

Next update in 2hr.
Nov 15, 11:46 PST
Investigating - Apigee Sense us-east cluster is lagging behind. Analysis processing has not progressed beyond 1:55 GMT.

Next update will be done in 2 hrs.
Nov 15, 10:20 PST
Resolved - This incident has been resolved. This was related to the Emergency maintenance which was undertaken and completed.
Nov 15, 13:54 PST
Investigating - We are investigation new reports of UI slowness in EU-WEST region. Apigee personnel are actively working to correct this.
Nov 14, 07:37 PST
Monitoring - The issue with the Management Services and UI in US West has been addressed. We will monitor the situation for a few more hours.
Nov 14, 01:02 PST
Investigating - We're experiencing an increase in latency on our Management Services UI (enterprise.apigee.com) in the US West region and are looking into it. This is not impacting API runtime traffic.
Nov 13, 18:47 PST
Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 21:43 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:00 PST
Scheduled - We have an emergency maintenance scheduled for Tuesday November 14 2017. During this maintenance will be updating a central infrastructure component. This maintenance will start at 8:00 PM PST, and will take up to 2 hours. This maintenance is not expected to cause any interruption to Apigee Edge runtime, however a few Management API calls may be impacted intermittently during this period.

If you encounter issues post this maintenance window, please contact Apigee Support.
Nov 14, 17:16 PST
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017
Postmortem - Read details
Nov 8, 12:21 PST
Resolved - Apigee has been monitoring these services closely over the last 12 hours and services continue to operate as expected. The RCA process is in flight and a preliminary summary will be posted shortly with a full summary to follow once completed.
Nov 8, 12:19 PST
Monitoring - Services have been restored. The team will continue to monitor services closely over the next 24 hours. The outage stemmed from an issue impacting the NAT service in the East Region only. Services in other regions continued to work as expected. RCA is in flight and will track all follow-up activities to help prevent a recurrence of this outage. We sincerely apologize for any inconvenience caused by this incident and appreciate your patience through this process.
Nov 7, 20:17 PST
Update - The services are being restored. You may still experience some intermittent issues. We are working through them and will keep the page updated. Thanks for your patience.
Nov 7, 18:00 PST
Investigating - Apigee technical teams continue to investigate the issue. Services may be intermittently available during this time as we work to restore services. We will update the status with an ETA as soon as it's available.
Nov 7, 14:41 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 7, 13:59 PST
Investigating - We are currently experiencing a disruption with API Services in the US-East region. During this time, customers may experience delays in their API response and/or increased error rates. We apologize for any impact this is causing and are working to restore services.
Nov 7, 12:37 PST
Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.