[Action Advised] Contact Google Cloud Support team if you expect higher traffic for Apigee products during this 2022 Black Friday/Cyber Monday season

Apigee Release Schedule

Apigee Edge: Tue-Thu 12am to 4am in Singapore, Central European, and US Eastern time zones (learn more)

Read the release notes to learn what is new.

Scheduled Maintenance Report for Apigee

Completed

The scheduled maintenance has been completed.

Posted Oct 25, 2022 - 11:13 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 25, 2022 - 13:15 PDT

Scheduled

Customers can now contact the Google Cloud Support team to prepare for increased traffic during the 2022 holiday season. If you expect significantly higher traffic for Apigee products during Black Friday or Cyber Monday, and can run load tests for your expected holiday usage in the months of September and October, contact us before September 10, 2022. We can help you prepare for a smooth holiday season for load tested holiday usage.

Note: If you do not expect increased Apigee traffic during Black Friday or Cyber Monday 2022, no action is necessary on your part and you can ignore this announcement.

What do I need to do?
Please open a Low Priority (P3) ticket through Google Cloud Platform Console (https://console.cloud.google.com/support) or through the legacy support portal (https://cloud.google.com/apigee/support) with the following details before September 10, 2022:

Subject for the ticket: Apigee Holiday 2022 Support

Details to be added in the ticket:
Customer name:
Customer organization:
Point of contact:
Contact email:
Contact phone number:
When do you expect peak traffic? (e.g. Thanksgiving/Black Friday, Cyber Monday, Christmas, Boxing Day, New Year)

We will reach out to you with the next steps when you submit your ticket, including coordinating early load testing of your holiday season usage and traffic.

If you have any questions or require assistance, please contact Google Cloud Support via https://console.cloud.google.com/support or our legacy portal https://cloud.google.com/apigee/support.

Thanks for choosing Google Cloud and Apigee.

Posted Aug 25, 2022 - 13:07 PDT