Change Notification

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Developer Portal SAML Authentication Errors

Incident Report for Apigee

Resolved

This incident has been resolved.
Posted Apr 01, 2021 - 19:15 PDT

Update

A release pipeline blocker was identified and mitigated.

The deployment for this fix can proceed, which could take up to 3 hours.

Further updates will be posted here if this timeline changes.
Posted Apr 01, 2021 - 14:46 PDT

Update

Teams are still actively working to deploy the fix. Further updates will be posted here within the next hour.
Posted Apr 01, 2021 - 13:44 PDT

Update

Teams are still actively working to deploy the fix. Further updates will be posted here within the next hour.
Posted Apr 01, 2021 - 12:40 PDT

Update

The rollout of the fix has taken longer than anticipated.

Apigee teams have identified a workaround in the meantime: log in to IdP first, and then navigate to the Developer Portal in the same browser session.

Further updates will be posted here within the next hour.
Posted Apr 01, 2021 - 11:41 PDT

Update

Issue mitigation is still ongoing. The needed fixes have been identified and corrected, and are being deployed. Further updates will be posted here within the next hour.
Posted Apr 01, 2021 - 10:38 PDT

Identified

We have identified the problem, and are working rapidly to deploy changes to resolve the issue. Further updates will be posted here within the next hour.
Posted Apr 01, 2021 - 09:42 PDT

Investigating

We are aware of an issue with SAML logins intermittently failing on the Apigee Developer Portal. Users may see a generic error like, "Something went amiss." Apigee teams are actively working to mitigate this.
Posted Apr 01, 2021 - 09:08 PDT