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Analytics Data Delays in europe-west1

Incident Report for Apigee

Resolved

As at 2021-09-01 21:40 US/Pacific, all analytics data backlogs have been processed. The Analytics data delay has been resolved and Analytics services are fully recovered.
Posted Sep 02, 2021 - 00:09 PDT

Identified

We have deployed a new pipeline in europe-west2 region to process the analytics data backlogs.
It is expected to take a couple of hours from 2021-09-01 21:40 US/Pacific to catchup.
Posted Sep 01, 2021 - 22:38 PDT

Investigating

Apigee has identified delays in data analytics that may affect customer organizations located in the europe-west1 region.

Symptoms:
Data analytics dashboards may not be up-to-date. You may not be able to view realtime analytics records starting from Wednesday, 2021-09-01 17:00 US/Pacific.
Analytics APIs continue to work.
Runtime traffic is not affected.

Apigee is actively working on addressing this issue. We will post updates here as we identify and resolve this issue.
Posted Sep 01, 2021 - 19:37 PDT