The issue has been resolved. We will continue to monitor to ensure services continue to function as expected. Thank you for your partnership and patience through this incident.
Posted Jul 12, 2019 - 18:04 PDT
Identified
At this time, instrumentation services have been restored. Management API and UI functionality is working, and Runtime API transactions are processing normally. Technical teams are still actively working on full service and capacity restoration.
Posted Jul 12, 2019 - 17:24 PDT
Update
We are continuing to work on service restoration. Additional updates will be posted here as they become available.
Posted Jul 12, 2019 - 16:45 PDT
Update
We are continuing to work on service restoration. Additional updates will be posted here as they become available.
Posted Jul 12, 2019 - 15:10 PDT
Investigating
We are actively investigating reports of severe latency and 5xx errors returned from runtime API calls. This is also impacting Apigee Management UI (New Edge and Classic), as well as the Apigee Management APIs. Apigee teams are fully engaged and actively working to correct this.
Posted Jul 12, 2019 - 13:56 PDT
This incident affected: API Services, Management Services UI, Management Services API, Analytics Services, Apigee Edge (Developer Edition), Apigee Login and Single Sign-On and Developer Portal (Integrated).