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Apigee Unified Experience UI Permissions Errors

Incident Report for Apigee

Resolved

This incident is resolved now and the services are restored.

Posted Jun 04, 2019 - 21:44 PDT

Monitoring

An operational adjustment has been implemented and we are monitoring the results.

Posted Jun 04, 2019 - 17:17 PDT

Update

We are continuing to investigate this issue.

Posted Jun 03, 2019 - 17:14 PDT

Update

We have narrowed down the impact is limited to SAML-enabled orgs.

There is no runtime impact due to this incident.

The workaround is to use the Classic UI at https://{zonename}.enterprise.apigee.com to log in, or use the "SWITCH TO CLASSIC" button after logging in.

Posted Jun 03, 2019 - 13:29 PDT

Investigating

We are currently investigating reports of an issue affecting the Apigee Unified Experience (UE) UI. API Proxies might not be listed properly, and may display a "Forbidden" permissions error.

Runtime traffic is not impacted.

We will update as information becomes available.

Posted Jun 03, 2019 - 10:57 PDT

This incident affected: Management Services UI and Apigee Login and Single Sign-On.