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Apigee Management Services and UI Errors in the Sydney and Tokyo regions

Incident Report for Apigee

Resolved

The root cause has been fixed and services are now back online.
Posted Jul 24, 2019 - 20:04 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 24, 2019 - 20:02 PDT

Identified

The root cause has been identified and we are restoring management service now.
Posted Jul 24, 2019 - 19:46 PDT

Update

We are continuing to investigate this issue.
Posted Jul 24, 2019 - 18:45 PDT

Update

We are continuing to investigate this issue.
Posted Jul 24, 2019 - 18:44 PDT

Investigating

We're experiencing an increase in errors on our Management Services UI (enterprise.apigee.com) in the Sydney and Tokyo regions and are looking into it. This is not impacting API runtime traffic.
Posted Jul 24, 2019 - 18:09 PDT
This incident affected: Management Services UI and Management Services API.
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