Change Notification

This status page is no longer updated. For Apigee Edge and OPDK service incidents, please visit Google Cloud Service Health page.

To subscribe to product updates and release notes, please visit the Apigee release notes page.

Syslog logging failures

Incident Report for Apigee

Resolved

This incident has been resolved.
Posted Jul 26, 2021 - 10:54 PDT

Monitoring

The Message Processor fix has been rolled out, and we are monitoring the results for any errors.
Posted May 05, 2021 - 10:36 PDT

Identified

Apigee is aware of a bug introduced in a recent version of our Message Processors which occasionally affects Message Logging policies which use Syslog.

Symptoms:
Syslog servers stop receiving logs from Apigee

Customer Action and Mitigation:
Please file a P1 Support Case with Apigee Support. The mitigation will be a restart of your Message Processors and a rollback to a previous stable version.

Fix:
We have a patch which will be deployed to all pods over the coming week.
Posted Apr 12, 2021 - 11:00 PDT